Customer Service Agent

Description

Would you like to contribute to the success of a company where innovation, teamwork and employee well-being are priorities? Join us!

Zero-C is looking for a Customer Service Agent for its Maintenance and Service Division.

Sommaire du poste

• Starting date : As soon as possible
• Number of job openings : 1
• Salary : To be discussed
• Working schedule : Full time
• Employment status : Permanent
• Work shift : Day

Tâches et responsabilités

• Reception of incoming customer calls;
• Management of service reports (received and processed reports);
• Opening Service calls;
• Dispatcher support;
• Customers’ proposals;
• Management and maintenance of the customers’ contact list;
• Other service related tasks

Compétences professionnelles

• Experience in customer service in a similar field;
• Experience in refrigeration and air conditioning, an asset;
• Basic knowledge of the Microsoft Office suite

Exigences

• High school diploma;
• 2 to 5 years of experience in a similar position;
• Advanced knowledge of spoken and written French and intermediate knowledge of spoken and written English.

Lieu de travail

1061, Marie-Victorin, St-Bruno (Quebec) J3V 0M7

Those interested in this position are invited to send us their resume and a letter of presentation to [email protected].

Looking forward to review your profile!

Please note that we will only contact people whose applications are successful.